Customisation, Configuration and Integration
Being a technology company, it's all too easy to disappear for months and then return to show the results of our hard work. That's not an approach that works for our customers, so we have regular review meetings (usually online and unobtrusive) to show the relevant groups of stakeholders and users how their functionality is developing. This not only keeps people interested and engaged, it gives opportunities for clarification and review.
User Acceptance Testing (UAT)
UAT is the last chance to give the new system a thorough review before the go-live process begins. We provide user-relevant scenarios to be worked through and provide support to make sure this all-important project component is completed.
End User Training
Carefully scheduled by job roles, users are taught how to use the new system and where to find help and support after go-live.
Data Migration (DM)
DM will have been worked on from the start of the project in readiness for a test load for system testing and user training - it's always easier to understand a system if the data is recognisably to do with your business and its customers.
This is not the end of our project, but it's the beginning for the new system and its users. ERP Retail will now provide support and on-going evolution and upgrades in what tends to be a long and fruitful relationship!