Returns Management

Efficient, robust Returns & Exchange Management is an essential component for all retailers

 

Having both proactive and reactive mechanisms for addressing returns is an essential part of retail business.

In ERP Retail, Returns & Exchange Management is as easy as creating the sales transaction. You can combine the warehouse return with the refund or exchange, or just perform a credit to the customer’s account.

refund

 

Electronically paid transactions can be refunded just as simply.

Transparency creates trust in your business  - whether you sell online or in a traditional store.

Experience full multi-channel capability whether the customer returns into a store, via customer service dept or the e-comm internet channel.